ORIGINAL NARRATIVE · TRUST & CONFIDENCE
The Negotiation
Characters find or provide reassurance through principled actions, just as your company's work and beliefs shape the reputation you earn with customers.

Synopsis
A young woman at Friendly Auto Sales studies a new blue two-door sedan, a rebate sheet and the numbers on her phone before realising the car is beyond her budget. Her father arrives with his own trade-in keys and a more modest pickup option, placing both vehicles and the family’s relationship with the dealership on the desk while the salesman weighs the value of a single sale against a longer customer relationship.
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