ORIGINAL NARRATIVE · TRUST & CONFIDENCE
Resale
Characters find or provide reassurance through principled actions, just as your company's work and beliefs shape the reputation you earn with customers.
Synopsis
A 22-year-old woman brings a totaled compact car, her insurance check and the original purchase paperwork to Friendly Auto Sales, where the salesman sees that the payout will not buy an equivalent replacement. As he reviews her file, rebates and the documents on his desk, a text from his father about staying true to his principles prompts him to reconsider what kind of deal—and what kind of business relationship—he wants to create.
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